Service & maintenance
Requests become actionable jobs.
Capture emails and forms, match customers and equipment, prepare follow-up questions and pass jobs to scheduling.
AI & process automation
More service. Less copying.
We connect your inbox, CRM, ERP and scheduling. So your team can get jobs done without entering the same data again.
Discuss your workflowFor service, maintenance and installation businesses.
One request. One connected workflow.Interactive example
InboxExample case #1042
New service request
- Site
- North
- Equipment
- Industrial pump
- Next action
- Prepare the job
The request arrives by email. Your team does not have to copy it into several systems.
CRM / ERPExample case #1042
Information matched
- Site
- North
- Equipment
- Industrial pump
- Next action
- Approve the appointment
AI helps read the request. Your rules decide which data is accepted and when someone needs to review it.
SchedulingExample case #1042
Ready for scheduling review
- Site
- North
- Equipment
- Industrial pump
- Next action
- Approve the appointment
The job is prepared. A confirmed appointment is sent only after the required approval.
Example data · no connected systems
Your existing systems are the starting point.
- Connect APIs
- Make exceptions visible
- Keep deliberate approvals
Where your team loses time today.
We start with a specific handover in your business and build a workflow around your responsibilities and systems.
Administration & back office
Enter data once. Use it across systems.
Connect CRM, ERP and document storage. Transfer job data, status and documents with visible exceptions and clear error handling.
Field service & reporting
Every visit ends with a complete record.
Capture service reports, photos and parts used. Where needed, we also build the matching mobile app or customer portal.
From the first workflow to ongoing operation.
You work with Loopjet as a software team. We also build the custom API, interface or mobile application your process needs.
- 1
Choose one workflow
We review systems, volumes and current effort. You receive a defined scope and an effort estimate.
- 2
Test with representative cases
We build the first workflow and test routine cases, missing data and exceptions with your team.
- 3
Launch and maintain
After your acceptance, we launch and document the workflow, with optional ongoing monitoring, maintenance and development.
The first step
Which workflow is holding your team back?
Tell us about the current workflow and the systems involved. We will follow up with questions and an initial assessment of how to get started.
A no-obligation enquiry. Please do not include sensitive customer data or credentials.
info@loopjet.ioBefore we start
Do we need to replace our ERP or CRM?
In many cases we can connect your existing systems. We first check APIs, access permissions and data quality. If a suitable connection is missing, we discuss the effort and alternatives before implementation.
Do you use n8n and AI?
Yes, where they fit the workflow. n8n can connect systems and tasks; AI can structure emails, for example. We explicitly implement business rules, permissions and approvals, using custom software for complex logic where needed.
What does automation cost?
Effort depends on the systems, APIs, rules and exceptions. After the initial assessment we agree on a bounded pilot with a price and acceptance criteria. Hosting, external services and ongoing maintenance are itemized separately.
How do you handle customer data?
Before implementation we agree on data types, access, storage locations and participating services. Depending on requirements, deployment can use your infrastructure or an agreed hosting region. No real customer data is needed for the first enquiry.